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BuzzTV Troubleshooting

If you are experiencing issues with any of your TV Displays, below you can find a few troubleshooting recommendations and video guides that may resolve your issue.

  1. Unplug the device from the power for 30 seconds before plugging it back in. This will allow the device to power cycle
  2. Unplug the HDMI Cable from the Device and the TV, and plug them back in
  3. If you have multiple devices, try swapping two devices in place of one another to confirm if the issue is with the Device itself, or the HDMI/Power Cables/TV
  4. Ensure the Resolution on the BuzzTV Device is set to 1080p
  5. Update the BuzzTV Device
  6. Update and Clear Data in the BudSense App
  7. If none of the above resolve your issue, try rebooting the device

If you have continued issues with your Display, please reach out to us in Support Chat detailing your issue as well as the MAC# - located on the bottom of the device - and we would be happy to help troubleshoot!

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